Cancellation Policy

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♦ Cancellation of group rides of five or more must be made at least seven days before the scheduled ride or full price will be charged.

♦ Cancellation of Public Rides is 24-Hours prior to scheduled arrival time and 3-Days for Private Rides.

♦ No-show riders, even those part of large groups, will be charged the full price of the ride.

♦ Late arrivals may miss the ride and will be charged full price.

♦ Guests who do not meet age or weight requirements will not be permitted to ride and will be charged full price for the ride.

♦ Alcoholic beverages are not allowed on the ride; guests who show up under the influence of alcohol or drugs will not be permitted to ride and will not get a refund.

♦ Guests who insist on wearing inappropriate, unsafe clothing (open-toe shoes, barefoot, extreme high-heels, loose floppy hats, etc.) will not be allowed to ride and will not be granted a refund.